Amazon to Streamline DEI Programs by 2024

Commitment to Diversity and Inclusion

As the end of the year approaches, Amazon is providing an update on its efforts toward enhancing representation and inclusion within the company. The global giant serves hundreds of millions of customers across various sectors and diverse communities worldwide. To mirror the diversity of these communities and serve them effectively, Amazon emphasized the importance of having a workforce and network of partners that reflect its customer base.

Strategic Approach for DEI Programs

In recent years, Amazon adopted a strategic approach by evaluating the effectiveness, impact, and return on investment (ROI) of hundreds of its programs. This process aimed to identify and continue those which successfully addressed specific disparities. Each program is designed to conclude once its particular disparity is resolved. Simultaneously, there was an effort to unify employee groups under one umbrella and create programs accessible to all employees, thereby fostering a more inclusive culture.

Integration of Inclusive Practices

The company is moving away from standalone programs and adopting a 'built-in' and 'born inclusive' approach rather than 'bolted-on' programs. As part of this transition, outdated programs and materials are being phased out, with the aim of completing this transformation by the end of 2024. Amazon acknowledges that individual teams may occasionally implement well-intentioned initiatives that may not align with the company's overarching strategy, but remains committed to aligning all efforts.

Ongoing Commitment and Updates

Amazon plans to continue providing updates on its progress and appreciates the contributions of its employees in driving these initiatives. The company remains dedicated to investing in programs that build reflection of diverse audiences, support employee growth and connection, and deliver inclusive experiences to customers, employees, and communities globally.